Privacy Policy

Last Updated: 01 September 2024

 
Car Insurance Guru (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [carinsuranceguru.co.za] (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
 

1. Information We Collect

 
We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, phone number, and vehicle information, that you voluntarily give to us when you register on the Site, complete an online form, or contact us for assistance.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience. You can choose to disable cookies through your browser settings; however, doing so may affect your ability to use certain features of the Site.
 

2. How We Use Your Information

 
We may use the information we collect from you to:

  • Provide, operate, and maintain the Site.
  • Improve, personalize, and expand the Site.
  • Understand and analyze how you use the Site.
  • Process your requests and transactions.
  • Communicate with you, including for customer service, updates, and marketing purposes.
  • Send you emails regarding your account or our services.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Generate anonymous statistical data to improve our services.
  • Enforce our terms, conditions, and policies.

 

3. Disclosure of Your Information

 
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These services may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Marketing

We may share your information with third parties for marketing purposes, as permitted by law.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
 

4. Security of Your Information

 
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
 

5. Your Privacy Rights

 
You may access, correct, or request the deletion of your personal data, subject to certain legal limitations. If you would like to exercise any of these rights, please contact us.
 

6. Changes to This Privacy Policy

 
We may update this Privacy Policy from time to time in order to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
 

7. Contact Us

 
If you have any questions or concerns about this Privacy Policy, please contact us.